Problem Report, Change Request and Change Notice Policy Admistrations

Hello,

We upgraded our PDMEssetials with PDMLink a few weeks ago and i want to use change management utilities of windchill.

As you may see on the “PR create” picture i can see “problem report create screen” but can’t finish creating Problem report as you may see on the “PR finish” picture. When i click Finish button i recieve the error message below.

“ATTENTION: Unable to create the Problem Report.

Please contact your administrator.”

It is not about only Problem report, users can’t create other change meanabement utilities like Change request or change notice.

I solved the problem by giving a user to modify grant to WtObjects on policy administrain on the current context. I attached the policies of current context. Do you have any idea on which rule i should give modify to let users create Problem report and other change management utilites?

Thank you for your help.

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2 Answer(s)

I couldn’t find how to attach a local picture, could you tell me how i may?

Answered on May 9, 2019.

Hello I have enabled Image upload, just use the image icon on editor and you should be able to upload images.

RE: Problem Report, Change Request and Change Notice Policy Admistrations

6 days ago.
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I have solved the problem, we don’t let users create object on the shared cabinet. But Problem reports and other things create on the shared cabinet by defult. I will change defult folder on the OIR and problem will be resolved.

Answered on May 9, 2019.
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